Terms of service

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the online store operated by MARTHA TRADE PTE. LTD ("we", "us", "our") and your purchase of our products. By accessing the store or placing an order, you agree to these Terms.

PRODUCTS
We sell cosmetic skincare products, including the Acetyl Hexapeptide-8 Advanced Peptide Serum. Product descriptions, images, and colors are provided for general information and may vary slightly from the actual product. We reserve the right to modify or discontinue any product at any time.

COSMETIC PRODUCT DISCLAIMER
Our products are cosmetics, not drugs or medical devices. They are intended to improve the appearance of the skin and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary. If you have a known allergy or skin condition, consult a healthcare professional before use, and perform a patch test before first use. Discontinue use if irritation occurs.

PRICING & PAYMENT
- All prices are listed in U.S. dollars (USD) unless otherwise stated.
- Payment is processed securely at checkout. By submitting an order you authorize us to charge your selected payment method.
- We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or product unavailability.

ORDERS & ACCEPTANCE
Your order is an offer to purchase. A confirmation does not guarantee acceptance; a contract is formed only when we dispatch the product. If we cannot fulfill an order, we will notify you and issue a refund for any amount charged.

SHIPPING, RETURNS & REFUNDS
Shipping is governed by our Shipping Policy and returns/refunds by our Refund & Return Policy, both of which form part of these Terms.

INTELLECTUAL PROPERTY
All content in this store — including text, images, logos, and the "Glunova" brand name and branding — is owned by or licensed to us and may not be reproduced without our written permission.

LIMITATION OF LIABILITY
To the maximum extent permitted by law, MARTHA TRADE PTE. LTD shall not be liable for any indirect, incidental, or consequential damages arising from your use of the store or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

GOVERNING LAW
These Terms are governed by the laws of the Republic of Singapore, without regard to its conflict-of-law principles.

CHANGES TO THESE TERMS
We may update these Terms at any time. Continued use of the store after changes constitutes acceptance of the revised Terms.

CONTACT
MARTHA TRADE PTE. LTD
Level 39 Marina Bay Financial Centre Tower 2, 10 Marina Boulevard, Singapore 018983
Email: dylan@martha-trade.com